CDP can easily transform your high volume customer facing documents into compliant User Accessible (UA) documents on demand.
A common approach among CCM software providers is all documents get tagged up and converted to UA standards before being sent out electronically and stored. The problem with this is that it takes more time to create/modify, adds significantly to your storage costs and doesn’t address the decades of documents that already exist in your archive.
With CDP’s API, you build the necessary templates to do these conversions to UA on the fly and on demand. When you factor in that most customers will not require their documents in UA form, it’s impractical to do a full-scale conversion.